If you purchase the rush order, please send me a message so that I can know you need me to rush your order!!!!
Please notice that I charge rush order fee by "per item". So, if you purchase 3 items, please put "3" on the quantity.
Everything is made by order. If you need it soon please purchase the rush order service. I create each item by hand which is a time-consuming process. Because of the quality of my work, to keep it fair for all of my customers I do charge a rush fee.
Rush order service means I have to work only for your order at midnight.
Please note that I can't guarantee the actual delivery time if the delay caused by the USPS carrier, weather, being stolen, and so on...
And the order is non-returnable.
Please let me know if you have any questions!
MATCHING LEASH:
https://jujuandnana.com/collections/upgrade/products/adding-a-matching-dog-4326
MATCHING HARNESS:
https://jujuandnana.com/collections/upgrade-gift-card/products/adding-a-matching-dog-97213
MATCHING COLLAR:
https://jujuandnana.com/collections/upgrade/products/add-a-matching-4482
Matching flower/bow tie accessory ONLY:
https://jujuandnana.com/collections/upgrade-gift-card/products/add-a-matching-flower-or-bow-82327
- Hand wash only to maintain shape and prevent glued stones/resin flatbacks from falling off.
**Harnesses, Leashes, and Collars:**
- Hand washing is recommended. If machine washing is necessary, please use a laundry bag and select a low/gentle cycle.
- For items with metal buckle, hand washing is preferred. If you choose to use the washer, ensure the hardware won’t hit the sides of the machine during the wash.
**Drying:**
- After washing, lay the items flat to dry. Do not use a dryer.
**Important Note:**
- Never use fabric softener on pet accessories.
**Fabric Harnesses:**
- We recommend using fabric harnesses only when walking or going outside. They are not designed for 24-hour wear at home.
- Dogs thrive in a natural environment! Prolonged wear can cause skin irritation or stress. Frequent scratching can also lead to quicker fabric wear.
Thank you for taking care of your pet's accessories! ❤️
Please note that production time and shipping time is different. Please understand every handmade item is sewn by hand which is a time-consuming process. Everything is made by order and I'm a one person shop. I'm experiencing high volumes of orders. The processing time varies depends on how many orders I currently have.
I'm currently experiencing high volume orders.
Please check our current processing time:
Christmas theme collars or harnesses: (order after 12/02) 3-5 business days
Christmas theme collars or harnesses: (order before 12/02) 1-2 weeks
Mystery dog collars/Christmas Mystery dog collars: 3-5 business days
Handmade Collar: 2 week
Handmade Harness: 2 weeks
Dog tag: 1-2 business days
For Home/ Pet supply products printed and shipped by the USA company: 3-5 business days
==== RUSH ORDER SERVICE:
If you need it soon please purchase rush order service :https://jujuandnana.com/collections/upgrade-gift-card/products/rush-my-6319?variant=31197678010462
Please send me a note so that I can start to work on your order! I create each item by hand which is a time-consuming process because of the quality of my work so to keep it fair for all of my customers I do charge a rush fee. It means I have to work your order in midnight. Business days don't include holidays or weekend ). I charge rush order by "per item". So if you purchase three items, please put "3" on the quantity.
I ship by USPS first class mail with tracking number. You can choose to upgrade the shipping to USPS Priority mail or Express when you checkout. Please understand that I have no control if the delay causes by USPS.
Please note that shipping times are only an estimate and not a guarantee.
I can't guarantee the actual delivery time if the delay caused by the carrier, weather, being stolen, and so on... And the order is non-returnable.
INTERNATIONAL SHIPPING
We ship worldwide! I shipped it by tracking number. The buyer is responsible for any customs fees.