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❤️A B O U T
This listing is ONLY for the accessories (Flower or Bow tie).
If you need a matching collar + Bow tie/flower, please add the list to your cart:
https://www.etsy.com/listing/603665247/add-a-matching-collar?ref=shop_home_active_1
Fabrics can be made with Bow tie/Flower.
Because the fabric's pattern varies, the pattern on your flower/bow tie may be different.
Both the bow and the flower are attached by velcro. The Flower/Bow tie can be easily detachable.
Please let me know your dog's current collar in width so I will add/cut the velcro to make sure the fastener fit the collar correctly.
More dog flower and bow tie accessory:
https://www.etsy.com/shop/JuJuPugNaNaFrenchie?section_id=23708486
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❤️Policy:
Please measure your dog and make sure you order the right size. Different shops have the different size charts. Even if your baby wears a size M item in other shops doesn't mean she/he fits size M in my shop.
The best way is to mention the measurement in the note when you checkout, so I can double check the order for you.
If your dog's chest/neck measurement is at the bottom or top of your preferred size, I will cut or add the length of your item for FREE.
I do accept the size exchanges however the buyer will be responsible for shipping the items back and to be shipped to you.
There will also be a restocking fee of 40% of your purchased items - if the exchange reason is that ordering the wrong size.
Please note that production time and shipping time is different. Please understand every handmade item is sewn by hand which is a time-consuming process. Everything is made by order and I'm a one person shop. I'm experiencing high volumes of orders. The processing time varies depends on how many orders I currently have.
Please send me a note so that I can start to work on your order! I create each item by hand which is a time-consuming process because of the quality of my work so to keep it fair for all of my customers I do charge a rush fee. It means I have to work your order in midnight. Business days don't include holidays or weekend ). I charge rush order by "per item". So if you purchase three items, please put "3" on the quantity.
I ship by USPS first class mail with tracking number. You can choose to upgrade the shipping to USPS Priority mail or Express when you checkout. Please understand that I have no control if the delay causes by USPS.
Please note that shipping times are only an estimate and not a guarantee.
I can't guarantee the actual delivery time if the delay caused by the carrier, weather, being stolen, and so on... And the order is non-returnable.
We ship worldwide! I shipped it by tracking number. The buyer is responsible for any customs fees.
Cancellation policy:
After March 1, 2020, Shopify will no longer refund the transaction fee to sellers when the buyer cancels the order.
So if the buyer decides to cancel the order, we will charge a 3% restocking fee. (That's the transaction fee we pay to Shopify) We appreciate your understanding!
For all the products, if the issue is MY FAULT or a manufacturing issue I will definitely take care of it. Please contact me in 7 days if you don't feel satisfied with your order.
It is important for the buyer to read through the descriptions and order the correct size. Please understand that I can't resell an item that your pet has tried on. And 90% of the price in each item is the cost of the time to make these items.
Masks are non-returnable due to sanitary reasons
Please check the photo below to see our return/exchange policy!
If I accept the return/exchange, the item needs to be shipped back to us in 7 days.
If I accept the reorder, the reorder need to be placed in 7 days.
Exchange/reorder needs to be the same print of the item.
The return/exchange/reorder window will be automatically closed after the deadline.
Juju+Nana is not responsible for any injury or loss caused by the use or misuse of my products.
